Medicare Compliance Portal

3rd Party AffiliateSubmissions

Initial and new version submissions for Medicare marketing materials

Before Submitting - ALWAYS Review!

Before submitting a new creative or new version of a creative please ALWAYS review the below sections to ensure your creative is not rejected upon receipt!

Partner Expectations

Requirements to maintain optimal turnaround times

In order to maintain the turnaround times listed on this site, we have detailed our expectations of our partners below. If these expectations are not met, the partner will be at risk of having to start over on the compliance review and will be deprioritized in our queue.

1

Response Time Requirement

Partner must make changes to creatives within 4 BUSINESS DAYS or provide a date in which the changes will be made to Juiced Media.

2

Review Cycle Limit

Partners understand that they will have 3 review cycles to make the required changes (i.e., partner submits creative, JM compliance reviews, partner makes changes, and resubmits = 1 review cycle). If the partner cannot correctly make the changes within 3 review cycles, the creative will be automatically rejected, and the partner will be required to start the review process over.

3

Carrier Logo Approval

If carrier logos are being used in the creatives, we will need proof of approval from the carriers to use the logos. If proof cannot be obtained, the carrier logos have to be removed.

Lifecycle Explanation

Understanding campaign timing and requirements

AEP-Only

Ads that run from October 15th to December 7th.

Rest of Year

Ads that run from January 1st to September 30th.

Year Round

Ads that run both AEP content and Rest of the Year content as variable content in brackets [] and can be run from October 15th to September 30th.

Marketing vs. Communications

Understanding the key differences and requirements

Communications

Does not advertise specific benefits and only needs carrier approval if it is a site that collects PII.

Marketing

Advertises specific benefits, requires carrier approval, and HPMS submission.

Detailed Comparison

Marketing vs Communications Comparison Table

Review CMS Information Prior to Submission

Essential compliance documents and guidelines

General Reminders About Marketing and Advertising

General Reminders About Marketing and Advertising Document Consumer Consent

Purchasing Consumer Leads

Purchasing Consumer Leads Guidelines

Do's and Don'ts of Advertising and Marketing

Do's and Don'ts of Advertising and Marketing

Review Handbook Pages Prior to Submission

DO NOT SAVE THESE DOCUMENTS, THEY ARE UPDATED IN REAL TIME

Carrier Approval Requirements

Essential requirements for carrier relationships

Do you have a direct working relationship with any carriers?

If YES:

You MUST have carrier approval/HPMS Opt-ins prior to submission with us (At minimum UHC and Humana for opt-ins). After you submit your creative, you must leave a comment on that creative attaching the corresponding approvals/opt-ins.

If NO:

Please mark "I do not work with any carriers" on the intake form.

Note from Compliance

There is a new Checklist Feature in Ziflow, this feature is for JM COMPLIANCE USE ONLY! Please do not touch anything with the check lists and please note that what you see in the check list is not official feedback.

PLEASE REMEMBER THAT IF YOUR CREATIVE DOES NOT MEET THE REQUIREMENTS PROVIDED ABOVE THAT IT WILL BE REJECTED.

SEE CURRENT APPROVAL TIME ESTIMATES